Its understandable that some technical issues may take place on both ends, thus, as a one-time courtesy we added back the buy-in amount to your in-game balance. We are happy to assist her with resolving this issue as quickly as possible.Īccording to our logs, you utilized 76 spins during the Big Hit Baseball Reel Rival tournament and left the table. We understand that ******************** has contacted the BBB in regard to the issue with spins in Reel Rivals. You can also reply with the info through this BBB contact. This will be the quickest way we can resolve this for you. If you reply through that message or the link below we can quickly work together to getting your account restored. I have also emailed you directly through our Customer Support email system.

In the future the best way to reach us is through our Contact Us Page linked below.

******************, you are always welcome to contact Big Fish Games for any account, ********************** app, or game related questions at any time. We are always happy to help a customer directly. I have sent you an email to reset your password. I understand that you are not able to access your account due to the system not being able to recognize your email/password, I do apologize for this inconvenience, and I will ensure this is resolved.

We are happy to assist them, with resolving this issue as quickly as possible. ************ has contacted the BBB in regards to the account reset.

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